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Guardian Debt Relief Review

When working with a debt settlement company, you don’t want to end up paying serious bills for subpar results. Luckily, with Guardian, you will pay zero upfront! Instead, you would be charged an affordable flat rate only if the company succeeds in reducing your debt.

Guardian Debt Relief
Guardian Debt Relief
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Diverse service offering
Diverse service offering
Low minimum debt requirement
Low minimum debt requirement
No retainer fee is required
No retainer fee is required
Trustworthiness and stability
Trustworthiness and stability
Tetiana Sitiugina
Financial Sector Specialist and Content Strategist

Founded in 2012 and located in New York City, Guardian Debt Relief offers debt negotiation services to anyone with personal loan debt, credit card debt, unpaid medical bills, and even private student loan debt. The company charges nothing upfront and follows a simple process to get their clients out of even the most devastating financial situations.

In this Guardian Debt Relief review, we are going to take a closer look at the debt negotiation services offered by the company and what you can expect from working with them.

Editor’s Note (Warning)

Of course, working with a company that promises to erase your unsecured debt can be enticing. However, if a debt settlement program is not the right fit for you financial struggles or if the debt relief company is not fully honest, you are risking to end up with even more problems.

The success rate of for-profit debt relief companies is no more than 10%, which means that you are likely to end up paying additional fees without ever receiving a settlement. Many times, there are other steps you can take to dig your way out of a financial hole. This includes improving your spending habits, asking your creditor for a “payment holiday”, or even filing for bankruptcy. If all else fails, doing thorough research to find a reliable debt relief company is a must.

Summarized Rating

This parameter considers service offering breadth, geographic reach, and minimum debt level requirements. Each of these features was evaluated using the five-point scoring system. Then, the various scores were aggregated and averaged to establish an overall services and solutions score.

Guardian has a below average 3.0 for Services and Solutions. This reflects its limited service offering and relatively low minimum debt requirement.

Guardian Debt Relief Pros and Cons

Guardian Debt Relief Pros
Flexible payments.
Convenient online client portal.
Financial tools available.
Free debt analysis with a specialist.
Flat fee.
FDIC insured account.
High success rate.
IAPDA and AFCC certified.
Guardian Debt Relief Cons
Requires at least $7,500 of unsecured debt.
Negatively affects credit score.
Fee based on original debt, not final savings.
Only available in 14 states.

Types of Debt Covered By Guardian Debt Relief

Guardian Debt Relief offers debt negotiation services for all sorts of unsecured debt. This includes:

  • Personal loan debt
  • Credit card debt
  • Unpaid medical bills
  • Unpaid utility bills
  • Private student loan debt

The company doesn’t cover any type of secured debt, such as auto loans or mortgages.

Guardian Debt Relief Services

While Guardian Debt Relief offers helpful resources and debt relief tools, their primary service is debt negotiation. The objective here is to lower your debt as much as possible, and the company has a proven track record of success in doing so. Many times, Guardian’s clients end up paying only a fraction of their original debt. This could be as little as 40 to 60 cents on the dollar owed. After the flat service fee, it leaves a reduction of 20%-40% in the original debt amount.

After the debt settlement details have been worked out, you would agree to reasonable monthly payments based on the reduced amount you owe and your financial capabilities. Most clients will leave the Guardian debt program completely debt-free as quickly as in 24 to 48 months.

The minimum debt required to become Guardian’s client is $7,500. Keep in mind that the program was designed for clients with sizable debts; if you only owe a few hundred dollars, you would need to find another debt relief option.

Moreover, Guardian Debt Relief only works with clients in the following 14 states: Alabama, Alaska, Arizona, Arkansas, California, Florida, Indiana, Maine, Michigan, Nebraska, New York, Texas, Virginia, and Washington.

Breadth of services offering Debt negotiation and settlement
Financial education
Extent of Geographic Presence 14 states
Minimum Debt Required $7,500
Average Time for Relief 24 to 48 months
Average Relief Amount Reduction of 20%-40% in original debt, after fees

Guardian Debt Relief Costs and Fees

One great feature worth highlighting in thisGuardian Debt Relief review is that it charges absolutely nothing upfront. Once the debt is settled, you would be required to pay a flat fee of 20% of your original debt.

Since Guardian doesn’t charge any fees unless it manages to reduce your debt, it does not offer any money-back guarantees. The company also states on their website that they do not guarantee a successful outcome or a specific timeframe for clients to become debt-free.

Upfront Fees $0
Settlement/Performance Fees 20% of original debt
Other Fees None
Cancellation Policy Not disclosed
Money-Back Guarantee Policy None

Guardian Debt Relief Customer Experience

Similarly to other comparable debt relief programs, Guardian offers applicants an option to contact a company representative over the phone or enroll online. The company provides all the needed information on their website, and phone customer service representatives are friendly and helpful.

  • Website Extensiveness and Usability. Guardian’s website is informative and easy-to-use. It covers the program in detail, outlines required qualifications and the procedure, and provides numerous useful resources.
  • Expanded Call Center Support. If you have any questions or concerns, you can contact Guardian representatives via phone, email, or by filling out a contact form on their website. The company offers separate phone lines and email addresses to current and potential customers.
  • Multi-Channel Support. In addition to phone and email, you can connect with Guardian through Facebook or Twitter.
  • Supplemental Support (Information and Tools). Guardian has a convenient online client portal, where you can track your payments in real-time. The website also features a useful FAQ section, a quick budget calculator, and an informative news section.
  • Mobile Technology. You can sign in to the client portal from your phone or tablet at any time.

Guardian Debt Relief Trustworthiness and Stability

Guardian Debt Relief is a trustworthy award-winning company that offers legal debt settlement solutions. With 10 years of industry experience, it has earned an A+ rating from Better Business Bureau and was ranked among top 10 debt consolidation companies in 2019.

The company is certified by both the International Association of Professional Debt Arbitrators and the American Fair Credit Council. These are the highest accreditations in the debt relief area, which means that you are in good hands with Guardian.

Years in Business 10
Customers Serviced / Debt Managed Not disclosed
Certifications and Memberships International Association of Professional Debt Arbitrators
American Fair Credit Council

Guardian Debt Relief User Reviews

While Guardian Debt Relief has earned an A+ rating on BBB, its reviews are rather mediocre on both BBB and Trustpilot. Averaging at 3.0/5 on both websites, Guardian Debt Relief reviews are split between excellent and terrible.

Happy clients highlight simple processes, impressive results, and impeccable communication. Guardian customers also seem to love the online client portal and the professional assistance in establishing affordable monthly payments. Negative reviews, on the other hand, mainly focus on high service fees.

Guardian Debt Relief Compared to Other Companies

When comparing Guardian Debt Relief to competitor companies, the fees and minimum debt requirements are rather similar. As such, Guardian Debt Relief, National Debt Relief, and Freedom Debt Relief require a minimum debt of $7,500 to join their programs, and charge a settlement fee averaging at about 20% of the enrolled debt amount. The average relief amounts are similar as well: both Guardian and National Debt Relief promise to reduce the original amount owed by about 30% after all fees.

It is worth pointing out that Guardian does not offer a money-back guarantee. So, if they settle your debt for more than 80% of your enrolled amount, you will end up in the minus. Freedom Debt Relief, on the other hand, offers to refund its fees if the total settlement costs exceed the original debt.

Guardian Debt Relief National Debt Relief Freedom Debt Relief
Minimum debt required $7,500 $7,500 $7,500
Fees Upfront fee: None
Settlement fee: 20% of original debt
Upfront fee: None
Settlement fee: 15%-25% of original debt
Upfront fee: None Settlement fee: 18%-25% of original debt
Cancellation Policy Not disclosed Can cancel anytime without penalty Can cancel within 3 days without penalty
Money-Back Guarantee Policy None Not disclosed Service fee refund if the total cost to settle the debt (with fees) is more than original debt
Average Relief Amount Reduction of 20%-40% in original debt, after fees Reduction of 30% in original debt, after fees Not disclosed

Final Thoughts

Guardian Debt Relief is a legitimate debt settlement company offering reliable debt negotiation services and financial education to ensure that you are set for a safe financial future. If you qualify to become a Guardian’s client (namely, you live in one of the 14 serviced states and owe at least $7,500 in unsecured debt), you can benefit by reducing the total amount you owe and setting monthly payments that you can actually afford.

As mentioned in thisGuardian Debt Relief review, expect the settlement fees to eat into your savings. However, this is true with any debt relief service provider.

Tetiana Sitiugina

Written by: Tetiana Sitiugina

Financial Sector Specialist and Content Strategist

Independent writer, content strategist, and financial sector specialist. Tatiana has an extensive experience in working with financial institutions such as Bank of Canada and Risk Management unit at FinDev Canada. She holds an MA in Financial Risk Management from the University of Toronto.

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