Anthem Tax Services Review

Services Offered by Anthem Tax Services

Anthem Tax Services strives to embody the following five principles: trust, service, honesty, integrity, and education. In doing so, it aims to save you as much money as possible, while getting the IRS and other tax authorities out of your life. Key services are as follows:

• Filing extensions and appeals
• Assisting with tax audits
• Stopping wage garnishments, levies, and liens
• Securing innocent spouse, disaster, and pandemic relief
• Establishing installment plans
• Reducing tax debts, penalties and interest

Anthem also offers comprehensive tax preparation services to its clients, both individualsand corporations.

Anthem Tax Services Features

Anthem Tax Services maintains a fairly standard offering of solutions and minimum debt requirement. No unrealistic or misleading marketing information appears on its site, which is good. A very broad geographic reach gives a boost to its score. Details are summarized below.

Note:

Any tax relief company that accentuates “average time for relief” and/or “average relief amount” on its website warrants skepticism. Averages do not provide a meaningful indication of what you can expect, given the highly personalized nature of tax relief. Moreover, a tax relief firm cannot influence these metrics, beyond legal allowances. Exaggerated claims are misleading, at best, and illegal, at worst.

Anthem Tax Services Application Process

Anthem Tax Services doesn’t clearly specify its process, but it is similar to other tax relief companies. Essentially, it entails the following steps:

1. Consultation: Participate in a free consultation, where you’ll discuss your situation with a tax professional to determine what type of assistance Anthem can provide.
2. Proposal Evaluation: Assess the formal proposal created by Anthem, inclusive of their estimated service charges.
3. Client Decision: Reject the proposal, ending the process, or accept it and begin the engagement. In some cases, revisions to the proposal may be warranted.
4. Submit Documentation: Submit your financial information, tax documents, and all pertinent correspondence to your assigned specialist
5. Resolution: Anthem will contact pertinent taxing authorities and negotiate on your behalf. Along the way, they will keep you informed of all progress. Your case will not be closed until your situation has been resolved as favorably as possible.

Anthem Tax Services Costs and Fees

Anthem does not offer any information regarding its baseline fee structure and the potential for other charges. This is disappointing, but the firm makes up for it with a virtually unlimited money-back guarantee. This affords its customers a high degree of flexibility. This, coupled with a 100% free consultation, affords its customers a high degree of flexibility to assess the talent of the firm.

Anthem Tax Services Customer Experience

Anthem Tax Services is relatively weak when it comes to customer experience. Here’s the rationale for this assessment: 

• The information on Anthem’s website is very limited, making it difficult for potential customers to understand its services, process, and fees.
• The firm does not offer expanded call center support, which diminishes accessibility.
• On the plus side, Anthem does offer multi-channel support. In addition to the telephone, Anthem actively communicates with new and potential clients via email and social media platforms.
• A second advantage relates to supplemental information and tools. Anthem offers a variety of informative tax articles and FAQs.
• Anthem does not offer any mobile technology. While this isn’t unusual in the tax relief space, firms that boast mobile technology have a definite edge.

Anthem Tax Services Trustworthiness and Stability

Anthem Tax Services boasts a top-tier score on the trustworthiness and stability front. This is largely attributable to its long business history and active participation in two industry-leading associations. Quantitative information regarding Anthem’s hands-on experience is not available. Nevertheless, there is no question regarding this firm’s reliability. Key attributes are summarized below.

Anthem Tax Services User Reviews

Based on reviews from Trustpilot (over 80), Best Company (over 250) and ConsumerAffairs (over 230), users have mixed feelings about Anthem Tax Services (aggregate rating of 3.6 out of 5.0). Trustpilot’s 2.6 rating is the lowest for this firm, with users offering widely varying accounts of the company’s customer service. Anthem fared better with ConsumerAffairs (3.9) but reviewers again offered mixed reports of their interactions with the customer service team. Best Company offered the highest rating (4.3) for Anthem Tax Services, with most users reporting positive experiences. 

On the plus side are many comments on these review sites praising the firm’s knowledgeable, professional, and highly organized team. On the negative side are some comments claiming exorbitantly priced services and a lack of results. A sampling of recent comments is provided below.

Sherri

5.0 ConsumerAffairs Rating in July 2022

Dealing with tax issues is frustrating. I felt like I was caught in a revolving door trying to negotiate with the IRS. Calling Anthem and having Barrie ** assigned to my case made my life much easier. Anthem does not eliminate your tax debt, because if owed, a debt should be paid. However, Barrie worked out a plan for us and when IRS made a mistake and wanted to penalize us, Barrie fought for us. It’s sad that we have to hire a private company to deal with a public government agency, but at times we do. The Best thing about Barrie ** is that he actually cares about his clients. Thank you, Anthem, for employing Barrie. He is a great representative for your company!

Karen

3.0 Best Company Rating in January 2021 

My initial interaction was horrible Michael G. use fear and lies to convince me to sign up and he made promises to me that were totally Dishonest. The 2nd person I dealt with NEVER returned calls or emails. The final person I dealt with was great...he resolved my issue, was responsive honest and efficient. That said, I spent over a year and over 7K dealing with others who lacked integrity, honesty & professionalism.

Julia Tallman

1.0 Trustpilot Rating in January 2022

Complete crooks. Save your money and negotiate for yourself. I paid 6k and nothing was ever done. Won’t give a refund and won’t work on my case unless I pay more fees.

Anthem Tax Services Compared to Other Companies

A quick comparison of Anthem Tax Services and the two highest-rated tax relief companies in the market, Optima Tax Relief and Precision Tax Relief, is provided below. As illustrated, Anthem holds its own across a handful of key parameters.

Final Thoughts

All things considered, Anthem Tax Services is a solid option for anyone looking for assistance in resolving a complex tax collection issue. The firm has a nationwide footprint, offers a best-in-class money-back guarantee and is actively involved in two industry-leading associations. Its website doesn’t do a great job of articulating its process, but user reviews indicate the firm is knowledgeable, professional, and highly organized. If you need tax relief, contact Anthem Tax Services for a free consultation.