Finimpact
Updated on

Tax Hardship Center Review

Tax Hardship Center really stands apart among other tax relief companies with its professional team of enrolled agents, CPAs, and tax attorneys. The company also deals with both personal and business tax cases, all across the country.

Tax Hardship Center
Tax Hardship Center
3.6
Please Vote!
Diverse service offering
Diverse service offering
Extensive geographic footprint
Extensive geographic footprint
Free tax relief consultation
Free tax relief consultation
Trustworthiness and stability
Trustworthiness and stability
Tetiana Sitiugina
Financial Sector Specialist and Content Strategist

Tax Hardship Center was founded back in 2012 in Westlake Village, California. Today, the company successfully provides a broad range of tax relief services to individuals and businesses in all 50 states. Depending on the case, you will be assigned either a licensed tax attorney, a CPA, or an enrolled agent to negotiate with the IRS on your behalf.

If you are struggling to pay off your tax debt, Tax Hardship Center will find the right tax-relief option for you. Keep reading this Tax Hardship Center review to learn more about what to expect from their services.

Editor’s Note (Warning) 

While the perspective of fully eliminating your tax debt might seem attractive, tax resolution is not an easy task. All tax relief companies attempt to provide tax relief by applying on your behalf to relevant IRS programs. However, the debt relief success is not as common as they advertise, - before you know it, you might be left with a hefty tax relief bill on top of your original tax burden.

So, before signing a contract with a debt elimination firm, make sure to carefully review their fee structure and check for money-back guarantees.

Summarized Rating

This parameter considers service offering breadth, geographic reach, and minimum debt level requirements. Each of these features was evaluated using the five-point scoring system. Then, the various scores were aggregated and averaged to establish an overall services and solutions score.
Tax Hardship Center gets a best-in-class 4.3 for Services and Solutions. This reflects its best-in-class service offering, extensive geographic footprint, and standard minimum debt requirement.

Tax Hardship Center Pros and Cons

Tax Hardship Center Pros
Flexible payments.
14-day money-back guarantee.
Free case evaluation.
A variety of personal/business tax services.
No maximum tax debt.
Offers tax preparation services.
Tax Hardship Center Cons
Minimum tax debt of $10,000.
Retainer required.
Penalty fees.

Tax Services Offered By Tax Hardship Center

The menu of services offered by Tax Hardship Center is in line with other competitors in the industry. This includes:

  • Offers in Compromise. This is a common agreement with the IRS, according to which you will be allowed to pay less total tax amount than you owed originally.
  • Bank levy release. Tax Hardship Center can help to release any IRS levies, which would allow the legal seizure of your personal property to pay off your debt.
  • Non-collectibles and Statute of Limitations. If your salary barely covers living expenses and you have no property to be levied, you might qualify for a temporary status of “currently not collectible.”
  • Installment payment agreements. This program allows you to pay off the tax debt over an extended period of time, in smaller installments.
  • Penalty abatements. Tax Hardship Center can help you to get rid of any tax penalties that have been already assigned to you.
  • Wage garnishment release. With wage garnishment, the IRS will be automatically collecting a part of your wages to cover your tax debt. Tax Hardship Center can help to release you from wage garnishment.
  • Federal tax lien relief. Federal tax lien is the government’s claim against your property if you fail to pay off your tax debt. Tax Hardship Center can negotiate on your behalf to release the lien.
  • Tax preparation. Tax Hardship Center conveniently offers tax preparation and filing services as well.

Tax Hardship Center Service Features

Offering a broad range of tax relief services to individuals and businesses nationwide, Tax Hardship Center is dedicated to approach each situation on a case-by-case basis. Whether you are trying to stay afloat personally or run your own business, Tax Hardship Center can find a customized solution for your needs. The company employs enrolled agents, CPAs, and tax attorneys alike, bringing all sides of tax expertise to the table.

The minimum debt required for Tax Hardship Center to evaluate your case is $7,500, which is quite standard for tax relief companies. It is also worth noting in this Tax Hardship Center review that the company’s business services are better suited for businesses making at least $35,000 in revenue.

Breadth of services offering A variety of personal and business tax relief services
Extent of Geographic Presence Nationwide
Minimum Debt Required $7,500
Average Time for Relief Not disclosed
Average Relief Amount Not disclosed

Tax Hardship Center Application Process

If you are interested in working with Tax Hardship Center, getting started is relatively easy:

  1. Online qualification quiz. You can take a quick qualification quiz on the company’s website to find out whether you are a good candidate for their services.
  2. Free consultation. Tax Hardship Center offers a free phone consultation, during which you can talk to a professional about your tax needs and possible solutions.
  3. Retainer fee. After the phone consultation, you will be quoted a retainer fee.If you decide to proceed, you will have an opportunity to set up the payment plan with the company.
  4. IRS negotiations. The Center will then establish communication with the IRS on your behalf, collect more information about your case, and find the best path to minimize your tax liability.
  5. Tax resolution. The final goal of the negotiation process is to significantly reduce your tax burden or even eliminate it completely.

Tax Hardship Center Costs and Fees

The initial phone consultation with Tax Hardship Center is completely free. From there, you will be quoted a flat-rate retainer fee, which you would need to pay before the company starts working on your case. The total resolution costs start at $495 and go up, averaging at about $3,750 per case. Of course, the specific amount would vary depending on the complexity of your case and the IRS programs involved.

One great feature worth mentioning in this Tax Hardship Center review is their 14-day money-back guarantee. This means that you can receive a full refund if you are not satisfied with the services provided by the company.

Fees Consultation fee: None
Investigation fee: Not disclosed
Resolution fee: $3,750 on average, with a retainer charged upfront
Other Charges Retainer fee is charged upfront
Cancellation Policy Possible refund (terms and conditions apply)
Money-Back Guarantee Policy 14-day money-back guarantee for initial investigation fee

Tax Hardship Center Customer Experience

Tax Hardship Center is dedicated to truly listening to customers and offering compassionate help in order to provide both financial and emotional relief. The company promises to stay by the client’s side and offer support over the course of the entire tax relief process.

  • Website Extensiveness & Usability. Tax Hardship Center’s website does a great job describing the possible tax relief options and the relevant IRS programs. It also shares impressive success stories of their previous clients.
  • Expanded Call Center Support. The company’s website provides a phone line, over which you can ask any questions or monitor the progress of your case.
  • Multi-Channel Support. In addition to phone support, you can connect with the company through Facebook, Twitter, Instagram, or YouTube.
  • Supplemental Support (Information & Tools). The Center shares useful tax relief guides and other relevant articles in their online blog. It also offers to download e-books related to various IRS programs.
  • Mobile Technology. Tax Hardship Center is a fully digital company, which means that you can get tax relief from the convenience of your home. The entire process will be completed through the phone and computer.

Tax Hardship Center Trustworthiness and Stability

With 10 years in business, Tax Hardship Center has earned memberships with most major U.S. accreditation organizations, including the American Society of Tax Problem Solvers, the National Association of Enrolled Agents, the California Society of Enrolled Agents, and the National Association of Tax Professionals.

The company is licensed by the IRS as Power of Attorney for all 50 states of the U.S.; it is also an authorized IRS e-file provider. Finally, the Center’s own CEO, Arian Azimzadeh, is designated as an “Enrolled Agent,” the top-level credential offered by the IRS.

While the total number of customer services and debt managed by the Center are not disclosed, the professional accreditations indicate that the company truly has the expertise in the field. So, the answer to the question, “Is Tax Hardship Center legit?” is: absolutely! The company is completely legit and trustworthy.

Years in Business 10
Customers Serviced Not disclosed
Tax Debt Managed Not disclosed
Certifications and Memberships American Society of Tax Problem Solvers
National Association of Enrolled Agents
California Society of Enrolled Agents
National Association of Tax Professionals

Tax Hardship Center User Reviews

One aspect that differentiates Tax Hardship Center from the competition is its glowing customer reviews. As such, Trustpilot Tax Hardship reviews average at 4.7/5, highlighting the transparent process, unparalleled customer service, and reasonable fees.

Tax Hardship Center reviews on the BBB website are impressive as well, averaging at 4.56/5. Despite excellent reviews, several complaints have been opened on BBB in the past due to the lack of communication from the company, However, they have been promptly addressed by the company and closed.

Overall, the customer sentiment about Hardship Center is incredibly positive, which reflects the company’s notion about compassionate tax help.

Tax Hardship Center Compared to Other Companies

Providing personal and business tax debt elimination services to clients in all 50 states, Tax Hardship Center is among more accessible tax relief companies. The minimum tax debt to qualify for their service is $7,500, which is in the middle-range of typical requirements. For example, Optima Tax Relief asks for a minimum debt of $10,000, while Precision Tax Relief has no requirements at all.

Unlike many other debt relief companies, Tax Hardship Center charges a retainer fee upfront. However, this extra fee is somewhat offset by their 14-day money-back guarantee.


Tax Hardship Center Precision Tax Relief Optima Tax Relief
Minimum tax debt required $7,500 None $10,000
Fees Consultation fee: None
Investigation fee: Not disclosed
Resolution fee: $3,750 on average, with a retainer charged upfront
Consultation fee: None
Investigation fee: None
Resolution fee: Flat-rate fee, depending on the case
Consultation fee: None
Investigation fee: $295
Resolution fee: $995-$5,000
Cancellation Policy Cancellation with full refund within 14 days of enrollment. Possible refund later (terms and conditions apply) Not disclosed Cancellation with full refund within 15 days of enrollment only
Money-back Guarantee Policy 14-day money-back guarantee 30-day money-back guarantee 15-day money-back satisfaction guarantee
Available in (how many states?) Nationwide Nationwide Nationwide

Final Thoughts

Tax Hardship Center seems to be a compassion-focused tax elimination firm, dedicated to utmost transparency every step of the way. Numerous professional accreditations and stellar customer reviews reflect the company’s expertise and leave no doubts similar to “is Tax Hardship Center legit?”.

As mentioned earlier in this Tax Hardship Center review, the company does charge a retainer fee upfront. However, the inconvenience of this upfront fee can be offset by flexible service options and the 14-day money-back guarantee.

Tetiana Sitiugina

Written by: Tetiana Sitiugina

Financial Sector Specialist and Content Strategist

Independent writer, content strategist, and financial sector specialist. Tatiana has an extensive experience in working with financial institutions such as Bank of Canada and Risk Management unit at FinDev Canada. She holds an MA in Financial Risk Management from the University of Toronto.

More about me