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Tax Relief Advocates Review

Whether you need help negotiating a tax liability, managing an audit or preparing for a potential tax burden, Tax Relief Advocates can help. The firm isn’t the largest player in the debt relief space, but it’s growing fast. You can determine if it’s the right solution for you via a free consultation.

tax relief advocates
Tax Relief Advocates
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Diverse service offering
Diverse service offering
Free tax relief consultation
Free tax relief consultation
Low minimum debt requirement
Low minimum debt requirement
Trustworthiness and stability
Trustworthiness and stability
Thomas Brock
Written by:Thomas Brock
Chartered Financial Analyst (CFA) and a Certified Public Accountant (CPA)

Founded in 2017, Tax Relief Advocates has quickly established itself as a formidable player in the tax relief space. Information concerning the breadth of its service offering and the extent of its geographic footprint is limited, but the California-based firm maintains a team of tax specialists that help its clients address a myriad of complex issues.

Editor’s Note:

Fundamentally, tax relief companies negotiate with the IRS and other taxing authorities on your behalf – for a fee. Reputable companies can help you achieve economical outcomes in a transparent manner. Unfortunately, the tax relief industry has its share of bad players. As a result, it’s critical to be comfortable with a tax relief firm and the services it offers, before proceeding with an engagement.

This guide can you understand the services and solutions, cost and fees, customer experience, trustworthiness and stability and user reviews associated with Tax Relief Advocates (TRA).

Summarized Rating

This parameter considers service offering breadth, geographic reach, and minimum debt level requirements. Each of these features was evaluated using the five-point scoring system. Then, the various scores were aggregated and averaged to establish an overall services and solutions score. 

TRA gets a very poor 3.0 for Services and Solutions. This reflects its standard minimum debt requirement. Information regarding its service offering and geographic footprint is not available.

Tax Relief Advocates Pros and Cons

Tax Relief Advocates Pros
TRA offers potential clients a 100% free consultation.
Tax Relief Advocates Cons
Information regarding TRA’s service offering is limited.
Information regarding TRA’s geographic footprint is not available.
TRA has a very opaque fee structure, with an unspecified, potentially nonexistent, moneyback guarantee.
The firm has relatively weak customer service.
TRA has only been in business for five years and offers no information regarding its tax case experience.
TRA does not maintain memberships in at least two industry-leading associations.

Services Offered By Tax Relief Advocates

Tax Relief Advocates develops customized tax relief solutions for its clients. Information regarding its service offering is somewhat limited, but the firm has experience filing extensions and appeals; stopping wage garnishments, levies and leans; managing audits and reducing tax debt obligations.

Tax Relief Advocates Services and Solutions

Tax Relief Advocates score below average when it comes to services and solutions front. This is largely attributable to a lack of information regarding its services offering, geographic reach and minimum debt requirement (see below). This lack of transparency is a recurring (and discouraging) theme with this company.

Extent of Geographic Presence Information is not available
Minimum Debt Requirement Information is not available
Average Time for Relief Information is not available
Average Relief Amount Information is not available

Any tax relief company that accentuates “average time for relief” and/or “average relief amount” on its website warrants skepticism. Averages do not provide a meaningful indication of what you can expect, given the highly personalized nature of tax relief. Moreover, a tax relief firm cannot influence these metrics, beyond legal allowances. Exaggerated claims are misleading, at best, and illegal, at worst.

Tax Relief Advocates Process

Tax Relief Advocates prides itself on developing personalized strategies for its clients. It does so via a three-step process (consultation, research and resolution) designed to determine your eligibility for various debt forgiveness programs and formulate a settlement strategy to save you as much money as possible.

  1. Consultation – During the free consultation, a TRA expert meets with you to assess the details of your tax debt and understand any communications you’ve had with the IRS and/or other tax authorities.
  2. Research – After the consultation, you will be presented with a plan of action. If you accept it, a formal notice will be sent to the pertinent tax authorities, letting them know you are being represented by TRA. Simultaneously, TRA’s experts will proceed with the action items outlined in the plan.
  3. Resolution – After the research is complete, the team will launch the process of negotiating with pertinent tax authorities to resolve your debt.

Tax Relief Advocates Costs and Fees

Tax Relief Advocates is rated very poorly when it comes to costs and fees due to its lack of transparency. The firm offers no information regarding its baseline fee structure, the potential for other charges and its moneyback guarantee. This lack of information is troubling and places TRA at a competitive disadvantage.

Fee Structure Information is not available
Other Charges Information is not available
Moneyback Guarantee/Refund Policies Information is not available

Tax Relief Advocates Customer Experience

The customer experience parameter is a comprehensive measure of service and an important indication of what you can expect from a tax relief company. Unfortunately, as outlined below, Tax Relief Advocates customer experience offering is seriously lacking.

  • TRA’s website is very limited, making it difficult for potential customers to understand the firm and its services.
  • Expanded call center support is not available, which diminishes accessibility.
  • One positive service feature relates to multi-channel support. Tax Relief Advocates communicates with new and potential clients broadly, via email and social media platforms.
  • Tax Relief Advocates does not offer any supplemental information and tools on its site. This is disappointing and at odds with its competitors.
  • TRA does not offer a mobile solution to its clients. Mobile technology isn’t the norm with tax relief companies, but it’s a great way to gain a competitive advantage.

Tax Relief Advocates Trustworthiness and Stability

Tax Relief Advocates scores very poorly when it comes to trustworthiness and stability. This is largely attributable to its relatively short business history and a lack of quantitative information regarding its hands-on experience. Uncertainty as to whether the firm is a member in any industry-leading associations is an additional knock on the rating. All of this leaves serious doubt as to the reliability of this firm. Key attributes are summarized below.

Years in Business Established in 2017, TRA has been operating for just over 5 years; its track record is much shorter than the most established firms in the industry
Customers Serviced Inception-to-date Information is not available
Tax Debt Managed Inception-to-date Information is not available
Memberships in Industry-leading Associations It’s unclear whether TRA is a member of key industry-leading associations

Tax Relief Advocates User Reviews

Based on a very limited number of reviews from Best Company, Tax Relief Advocates is not very highly rated by its users (aggregate rating of 3.0 out of 5.0). The majority of complaints relate to a lack of communication and responsiveness. A sampling of recent comments is provided below.

Matthew Laney

5.0 Best Company Rating in July 2022

Tax Relief Advocates helped me with an arrears problem that I had. They were honest and effective. They were fairly easy to communicate with on-line with decent response times to questions. They could have done better in terms of answering their phones and returning calls.

David Weeks 1.0 Best Company Rating in April 2022

Terrible experience with this company. It has taken them nearly 3 months and I still don't have a resolution... Their communication with their customers is NON-Existent. I voiced concerns about a state tax issue and I was met with silence...once I called and spoke with Tim O about the issue of communication he assured me it would be taken care of. It was not. I had to call another company to get the answers I was looking for. If you want to spend 14k for your time being wasted then this is the company for you....

Tax Relief Advocates Compared to Other Companies

A quick comparison of Tax Relief Advocates and two well-known competitors, Precision Tax Relief and Anthem Tax Services, is provided below. Incidentally, Precision is rated the best overall tax relief company by

Tax Relief Advocates Precision Tax Relief Anthem Tax Services
Extent of Geographic Presence Information is not available Precision has a broad geographic reach, but it’s unclear whether it services the entire U.S. Anthem services clients nationwide
Minimum Debt Requirement Information is not available $10,000 $10,000
Fee Structure Information is not available Precision quotes an all-inclusive flat fee; it’s the most transparent approach in the market Information is not available
Moneyback Guarantee/Refund Policies Information is not available Precision offers a top-tier 30-day moneyback guarantee Anthem offers a best-in-class, virtually, unlimited moneyback guarantee

Final Thoughts

All things considered, Tax Relief Advocates could be a sound solution for tax relief. However, its relatively short business history and opaque marketing efforts leave a lot to be desired. There are many more established and transparent firms in the industry. Spend some time evaluating your options.

Thomas Brock

Thomas Brock

Chartered Financial Analyst (CFA) and a Certified Public Accountant (CPA)

Accounting, Corporate Finance, Debt, Economics, Financial Planning, General Business, Insurance, Life Insurance

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